Journal
How can we make toolkits better?
There is a good demand out there for better-designed organization toolkits. On some of the projects I encounter, clients request for support on making the toolkits more user-friendly and aesthetically pleasing. If I’m being truly honest, I often wonder, “Will anyone use this?”
Does design really solve a problem?
A colleague of mine was unclear about the value of conducting a little research and design for an existing intervention. “What is there to change?” she asked. “It looks and works great already.”